● train operators of water jet equipment for users, so that users can understand and master the working principle, operation method and maintenance method of SAME waterjet in the shortest time.
● provide the installation and commissioning of water jet, and the whole machine is guaranteed for 12 months or 2000 high-voltage hours free of charge (except for vulnerable parts and replacement).
● be responsible for lifetime maintenance of water jet, ensure long-term supply of water jet accessories, and solve customers' worries.
● when there are new water jet products and new water jet technology, you can enjoy special price upgrading.
● the service network tracks telephone follow-up visits and customer visits to timely solve the actual problems of water jet customers in a variety of ways.
● maintenance response time: within the warranty period of the water jet, the user shall respond within 24 hours after receiving the written notice if the water jet fails. For ordinary faults, we will deal with them by telephone, fax or e-mail, so that the user can resume production as soon as possible. If the problem cannot be eliminated with the help of the user's operators, we will rush to the site as soon as possible and assist the user to solve the problem.